CONSUMER RIGHTS - WITHDRAWAL - CANCELLATION RETURN CONDITIONS
GENERAL:
By ordering electronically through the website you are using, you are deemed to have accepted the preliminary information form and the distance sales contract presented to you.
Buyers are subject to the provisions of Law No. 6502 on the Protection of Consumers and the Distance Contracts Regulation (Official Gazette: 27.11.2014/29188) and other applicable laws in force regarding the sale and delivery of the purchased product.
Shipping costs, which are the shipping cost of the product, will be paid by the buyers.
Each purchased product is delivered to the person and/or organization at the address indicated by the buyer, within the legal period of 30 days. If the product is not delivered within this period, Buyers may terminate the contract.
The purchased product must be delivered complete and in accordance with the specifications specified in the order, along with documents such as a warranty certificate, user manual, if any.
In the event that the sale of the purchased product becomes impossible, the seller must notify the buyer in writing within 3 days from the date he/she learned about this situation. Within 14 days, the total price must be refunded to the Buyer.
IF THE PURCHASED PRODUCT PRICE IS NOT PAID:
If the Buyer does not pay the purchase price of the product or cancels it in the bank records, the Seller's obligation to deliver the product ceases.
SHOPPING MADE WITH UNAUTHORIZED USE OF CREDIT CARD:
If it is determined that the credit card used for payment has been unlawfully used by unauthorized persons after the product is delivered, and if the price of the sold product is not paid to the Seller by the relevant bank or financial institution, the Buyer must return the contract product to the SELLER within 3 days, where the shipping cost belongs to the SELLER.
IF THE PRODUCT CANNOT BE DELIVERED WITH UNFORESEEN REASONS DURING THE PRODUCT PERIOD:
If unforeseen force majeure events occur and the product cannot be delivered within the product period, the situation is notified to the Buyer. The Buyer may request the cancellation of the order, the replacement of the product with a similar one, or the postponement of the delivery until the obstacle is removed. If the Buyer cancels the order; if the payment is made in cash, the price is paid to him/her in cash within 14 days from the cancellation. If the payment is made by credit card and canceled, the product price is refunded to the bank within 14 days from the cancellation, but it is possible for the bank to transfer it to the Buyer's account within 2-3 weeks.
THE OBLIGATION OF THE BUYER TO INSPECT THE PRODUCT:
The Buyer will inspect the goods/services subject to the contract before receiving them; the Buyer will not accept damaged and defective goods/services from the cargo company. The delivered goods/services are deemed to be undamaged and sound. The BUYER must carefully protect the goods/services after delivery. If the right of withdrawal will be used, the goods/services must not be used. The invoice must also be returned with the product.
RIGHT OF WITHDRAWAL:
The BUYER; Within 14 (fourteen) days from the date of delivery of the product purchased to himself/herself or to the person/institution at the address indicated, by notifying the SELLER via the contact information below, without any legal or penal liability and without any reason, may use the right of withdrawal by rejecting the contract product.
CONTACT INFORMATION WHERE THE SELLER'S RIGHT OF WITHDRAWAL WILL BE NOTIFIED:
COMPANY
NAME/TITLE: Narc Swimwear Co. ADDRESS: ISTANBUL / ŞİŞLİ EMAIL: narcswimwear@otulook.com PHONE: 0532 135 35 72
DURATION OF WITHDRAWAL RIGHT:
If the product purchased is a service, this 14-day period starts from the date the contract is signed. In service contracts where the service has started to be performed with the approval of the consumer before the expiration of the right of withdrawal, the right of withdrawal cannot be exercised.
Expenses arising from the exercise of the right of withdrawal are borne by the SELLER.
In order to use the right of withdrawal, it is mandatory to notify the SELLER by registered mail, fax, or email within the 14-day period, and the product must not have been used within the framework of the provisions of "Products That Cannot Use the Right of Withdrawal" regulated in this contract.
USE OF THE RIGHT OF WITHDRAWAL:
The invoice of the product delivered to the 3rd person or the BUYER, (If the invoice of the product to be returned is corporate, it must be sent with the return invoice issued by the institution when returning. Order returns issued by companies without an INVOICE will not be completed.)
Return form, The product to be returned must be delivered complete and undamaged together with its box, packaging, if any standard accessories.
RETURN CONDITIONS:
The SELLER is obliged to return the total price and the documents that put the BUYER under debt to the BUYER within 10 days from the receipt of the withdrawal notification, and to take back the goods within 20 days.
If there is a decrease in the value of the goods due to the fault of the BUYER or if it becomes impossible to return, the BUYER is obliged to compensate the damages of the SELLER to the extent of the fault. However, the BUYER is not responsible for any changes and impairments caused by the proper use of the product or goods within the withdrawal period.
If the campaign limit amount arranged by the SELLER due to the use of the right of withdrawal falls below, the amount of discount benefited within the scope of the campaign is canceled.
PRODUCTS THAT THE RIGHT OF WITHDRAWAL CANNOT BE USED:
Goods prepared in accordance with the BUYER's request or explicitly for personal needs and unsuitable for return, underwear bottom parts, swimsuit and bikini bottoms, cosmetics, single-use products, goods that are quickly perishable or have a risk of passing the expiration date, goods that are not suitable for health and hygiene to be returned if they are opened by the BUYER after delivery, mixed with other products after delivery and cannot be separated by nature products, except for those provided under the subscription agreement, periodicals such as newspapers and magazines, electronic services instantly performed in electronic environment or intangible goods delivered to the consumer, recordings of sound or image, books, digital content, software programs, data recording and data storage devices, computer consumables, packaging The return is not possible according to the Regulation if it is opened by the BUYER. In addition, the use of the right of withdrawal for services started with the approval of the consumer before the expiration of the withdrawal period is also not possible according to the Regulation.
Cosmetic and personal care products, underwear products, swimsuits, bikinis, books, copyable software and programs, DVDs, VCDs, CDs, and cassettes
DEFAULT AND LEGAL CONSEQUENCES
In case the BUYER defaults on payment made by credit card, the BUYER acknowledges, declares, and undertakes that within the framework of the credit card agreement between the cardholder bank, interest will be paid and will be liable to the bank, in this case, the relevant bank may apply to legal remedies; it may demand expenses and attorney's fees from the BUYER, and in any case, if the BUYER defaults on the debt, the BUYER agrees to compensate for the damages incurred by the SELLER due to the delayed performance of the debt.
PAYMENT AND DELIVERY
You can make a Bank Transfer or EFT (Electronic Fund Transfer) to any of our Narc Swimwear bank accounts (in TL).
You can use your credit cards on our website to make a single online payment or take advantage of online installment options. In your online payments, the amount will be charged to your credit card at the end of your order.